TERMS AND CONDITIONS

The following are the rules or “Terms” that govern use of the Party Caribbean website (“Site”). By using or visiting the Site, you expressly agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the Site. Party Caribbean and their respective affiliates and subsidiaries (collectively “Party Caribbean”) reserve the right to change these Terms at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. If you violate these Terms of Use, Party Caribbean may terminate your use of the Site, bar you from future use of the Site, cancel your ticket order, and/or take appropriate legal action against you.

Permitted Use

You agree that you are only authorised to visit, view and to retain a copy of pages of this Site for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than to review event and promotional information, for personal use, or to purchase tickets or merchandise for your personal use, unless otherwise specifically authorised by Party Caribbean to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorised by Party Caribbean to do so. The content and software on this Site is the property of Party Caribbean and/or its suppliers and is protected by copyright laws. We post a legal notice and various credits on pages of the Site, which may not be removed. Please do not remove this notice or these credits, or any additional information contained along with the notices and credits.

Disclaimers

Party Caribbean does not promise that the Site will be error-free, uninterrupted, nor that it will provide specific results from use of the Site or any Content, search or link on it. The Site and its Content are delivered on an “as-is” and “as-available” basis. Party Caribbean cannot ensure that files you download from the Site will be free of viruses or contamination or destructive features. Party Caribbean disclaims all warranties, express or implied, including also any implied warranties of merchantability and fitness for a particular purpose. Party Caribbean will not be liable for any damages of any kind arising from the use of this Site, including without limitation, direct, indirect, incidental, and punitive and consequential damages. Party Caribbean makes no guarantee of any specific result from use of this Site or use of the Party Caribbean service.

Party Caribbean disclaims any and all liability for the acts, omissions and conduct of any third party users, Party Caribbean users, advertisers and/or sponsors on the Site, in connection with the Party Caribbean service or otherwise related to your use of the Site and/or the Party Caribbean service. Party Caribbean is not responsible for the products, services, actions or failure to act of any venue, performer, promoter or other third party in connection with or referenced on the Site. Without limiting the foregoing, you may report the misconduct of users and/or third party advertisers, service and/or product providers referenced on or included in the Site to Party Caribbean. Party Caribbean may investigate the claim and take appropriate action, in its sole discretion.

Trademarks

Party Caribbean logos as well as Party Caribbean and design found on this site are registered trademarks of Party Caribbean. Party Caribbean’s trademarks may be used publicly only with the written permission of Party Caribbean.

Ownership of Materials

All materials on Party Caribbean’s website are copyrighted and are protected under treaty provisions and world-wide copyright laws. Party Caribbean’s materials may not be reproduced, copied, edited, published, transmitted or uploaded in any way without Party Caribbean’s written permission. Except as expressly stated in the limited licence provision of these terms and conditions, Party Caribbean does not grant any express or implied right to you under any of its trademarks, copyrights or other proprietary information.

Copyright Policy

We will terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license express consent, valid defence or fair use exemption to do so. In particular, users who submit Content to this Site, whether articles, images, stories, software or other copyrightable material must ensure that the Content they upload does not infringe the copyrights or other rights of third parties (such as privacy or public rights). After proper notification by the copyright holder or its agent to us, and confirmation through court order or admission by the user that they have used this Site as an instrument of unlawful infringement, we will terminate the infringing users’ rights to use and/or access this Site. We may, also in our sole discretion, decide to terminate a user’s rights to use or access the Site prior to that time if we believe that the alleged infringement has occurred.

Links and Search Results

The Site may automatically produce search results that reference or link to third party sites throughout the World Wide Web. Party Caribbean has no control over these sites or the content within them. Party Caribbean cannot guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. Party Caribbean does not endorse the content of any third party site, nor do we warrant that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against Party Caribbean for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, please notify us and we will investigate your claim and take any actions we deem appropriate in our sole discretion.

Payment and Refunds

You agree that you will pay for all products you purchase through the Services, and that Party Caribbean may charge your payment method for any products purchased and for any additional amounts (including any taxes and late fees, as applicable) that may be accrued by or in connection with your Account. You are responsible for the timely payment of all fees and for providing Party Caribbean with a valid payment method for payment of all fees.

Your total price will include the price of the product plus any applicable sales tax; such sales tax is based on the bill-to address and the sales tax rate in effect at the time of purchase. All sales are final.

Prices for products offered via the Services may change at any time, and the Services do not provide price protection or refunds in the event of a price reduction or promotional offering.

If a product becomes unavailable following a transaction but prior to download, your sole remedy is a refund. If technical problems prevent or unreasonably delay delivery of your product, your exclusive and sole remedy is either replacement or refund of the price paid, as determined by Party Caribbean.

All airline & cruise tickets sold in support of a package is subject to the terms and conditions of the airline and/or cruise carrier providing the service and maybe subject to fees and charges outside of Party Caribbean control.

Party Caribbean will endevour in a reasonal manner if refund request is made to secure a refund from the airline and/or cruise carrier providing the service; except in cases where the airline and/or cruise carrier communicates directly with the customer as per their terms and conditions.

Debit and Credit Card payments are via payment gateways PayPal and iZettle for the protection of both parties except for Internet Bank Transfers or Cash Payments relating to the Easy Payment facility. All ticket sales are final and non-refundable. Refunds will only be made if Party Caribbean cancels any event.

Payments made by Debit or Credit Card will incur a 4% processing fee on the sum being paid & agreed with the customer. As a result, the total sum paid to secure the ticket(s) through the easy payment facility below will be more expensive then the advertised website price.

Your Registration Obligations:

Buyers/Non-Organisers

To be a registered user of the Services, whether as a Buyer or other non-Organiser, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Site registration form (the “Registration Data”) and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or Party Caribbean has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Party Caribbean has the right to suspend or terminate all of your accounts and refuse any and all of your current or future use of the Services (or any portion thereof). Party Caribbean is concerned about the safety and privacy of all its users, particularly children. For this reason, and to be consistent with the terms of use, you must be at least 18 years of age, or the legal age of majority where you reside if that jurisdiction has an older age of majority, to register for an account.

Organisers/Producers

To be a registered user of the Services as an Organiser you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Site registration form (the “Registration Data”) and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or Party Caribbean has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Party Caribbean has the right to suspend or terminate all of your accounts and refuse any and all of your current or future use of the Services (or any portion thereof). Party Caribbean is concerned about the safety and privacy of all its users, particularly children. For this reason, and to be consistent with the terms of use, you must be at least 18 years of age, or the legal age of majority where you reside if that jurisdiction has an older age of majority, to register for an account.

Account, Password And Security

As part of the Site registration process, you will create a password and account. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your account, including, without limitation, all actions by sub-users registered under your account. You agree to (a) immediately notify Party Caribbean of any unauthorised use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Party Caribbean cannot and will not be liable for any loss, damage or other liability arising from your failure to comply with this Section or from any unauthorised access to or use of your account. In the event of any dispute between two or more parties as to account ownership, you agree that Party Caribbean shall be the sole arbiter of such dispute in its sole discretion and that Party Caribbean’s decision (which may include termination or suspension of any account subject to dispute) shall be final and binding on all parties.

Prohibited Content

The following is a partial list of the kind of Content which is illegal or prohibited on the Site. It includes Content that:

is patently offensive to the online community, such as Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual; could be harmful to minors;

harasses or advocates harassment of another person;

involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”;

promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;

promotes an illegal or unauthorised copy of another person’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;

contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);

displays pornographic or sexually explicit material of any kind;

provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18;

provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;

solicits passwords or personal identifying information for commercial or unlawful purposes from other users; and

Offline Conduct

Although Party Caribbean cannot monitor the conduct of its Users off the Site, it is also a violation of these rules to use any information obtained from this Site in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit or sell to any User without their prior explicit consent.

No Commercial Use

No area of this Site may be used by our visitors for any commercial purposes such as to conduct sales of tickets, merchandise or services of any kind. You must obtain our prior written consent to make commercial offers of any kind, whether by advertising, solicitations, links, or any other form of communication. Without limiting the foregoing, you may not use this Site to resell or link to other sites for the purpose of selling tickets of any kind. We will investigate and take appropriate legal action against anyone who breaches this provision, including without limitation, removing the offending communication from the Site and barring anyone breaching this provision from use of the Site. We reserve the right to block access to this Site or Party Caribbean’s other services, or to cancel a ticket order or ticket with respect to any person who is known or reasonably believed to be: a) acting unlawfully, or breaching these Terms, or infringing Party Caribbean’s rights, or utilising automated means to process or place ticket orders, or whose ticket order exceeds the stated limit; or b) associated with any person who is known or reasonably believed to be acting unlawfully, or breaching these Terms, or infringing Party Caribbean’s rights, or utilising automated means to process or place ticket orders, or whose ticket order exceeds the stated limit. Exceeding any limitations or breaching any terms on the Site will be deemed to be a breach of these Terms.

Access and Interference

You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained thereon or for any other unauthorised purpose without our prior express written permission. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the Party Caribbean website. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for your own personal, non-commercial use) from our website without the prior express written permission of Party Caribbean.

Unauthorised Use of the Site

Illegal and/or unauthorised uses of the Site, including, but not limited to, unauthorised ticket sales, unauthorised framing of or linking to the Site, or unauthorised use of any robot, spider or other automated device on the site, will be investigated and appropriate legal action will be taken, including without limitation civil, criminal and injunctive redress.

Violation of the Terms

You understand and agree that in Party Caribbean’s sole discretion, and without prior notice, Party Caribbean may terminate your access to the Site, cancel your ticket order or exercise any other remedy available and remove any unauthorised User Content, if Party Caribbean believes that the User Content you provided has violated or is inconsistent with these Terms of Use violated the rights of Party Caribbean, another User or the law. You agree that monetary damages may not provide a sufficient remedy to Party Caribbean for violations of these terms and conditions and you consent to injunctive or other equitable relief for such violations. Party Caribbean may release user information about you if required by law or subpoena, or if the information is necessary or appropriate to release to address an unlawful or harmful activity. Party Caribbean is not required to provide any refund to you if you are terminated as a User because you have violated these Terms of Use.

Limitation on Liability

Except in jurisdictions where such provisions are restricted, in no event will Party Caribbean be liable to you for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits, even if Party Caribbean has been advised of the possibility of such damages.

Disputes

This site is controlled and operated by Party Caribbean from its offices in the United Kingdom. If there is any dispute about or involving the Site, by using the Site, you agree that the dispute will be governed and construed by English law. In the event of a dispute arising out of or relating to these terms and conditions, or your use of or access to this site, litigation must be brought in court in London, England without regard to its conflict of law provisions.

Indemnity

You agree to indemnify and hold Party Caribbean, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site.

Party Caribbean Music Store Service

The Party Caribbean music store service permits you to access or purchase digital content for end user use only under the terms and conditions set forth in this Agreement.

Automatic Delivery And Downloads

When you first acquire music and music video products, you may elect to automatically receive (“auto-download”) copies of such Content on compatible devices. For each device, you may specify which type of eligible Content, if any, may be auto-downloaded to it. On an Associated Device that is capable of receiving push notifications, the eligible Content will auto-download to that Associated Device when it has an Internet connection.

Usage Rules

You shall be authorised to use Party Caribbean Music Store Products only for personal, non-commercial use.

Once you have made your purchase, you must fully download the product within thirty (30) days.

Some Party Caribbean Music Store Products may be downloaded only once and cannot be replaced if lost for any reason.

It is your responsibility not to lose, destroy, or damage Party Caribbean Music Store Products once downloaded, and you may wish to back them up.

The delivery of Party Caribbean Music Store Products does not transfer to you any commercial or promotional use rights in the Party Caribbean Music Store. Any burning or exporting capabilities are solely an accommodation to you and shall not constitute a grant, waiver, or other limitation of any rights of the copyright owners in any content embodied in any Party Caribbean Music Store.

Submissions To The Party Caribbean Music Store

Party Caribbean has the right, but not the obligation, to monitor any materials submitted by you or otherwise available on the Party Caribbean Music Store, to investigate any reported or apparent violation of this Agreement, and to take any action that Party Caribbean in its sole discretion deems appropriate, including, without limitation, termination hereunder or under UK Copyright Policy.

Coach/Airline Packages

Passport & Visa Info

It is your responsibility to have a valid passport (and visa if required) to travel on any Continental Day Trip or Holiday. You will not be allowed to travel if the name on the passport does not match the name given at time of booking & no refund will be given.

Party Caribbean will not be held responsible for any costs incurred. For further information contact:

UK Boarder Agency (Dover) 01303 299 088

French Immigration (Dover) 01304 242 798

French Consulate (London) 0845 7300 118 Mon – Fri 08:30 – 16:30

UK Customs

On trips to the continent you will be allowed to return with a maximum of 4 cases of

beer/lager or wine per person and tobacco brought into the UK, must be within the Customs guidelines and for your own use. Any persons found in breach of UK Customs allowance upon search by UK Customs can be detained or arrested by UK Customs. Any individual/s who has placed themselves in this situation will be left behind at the port in question.

Travel Insurance

Customers are advised to secure their own travel insurance in the event of incident, as this product is not available through Party Caribbean at this time.

Book By Date

Travel packages (i.e. cost, content, transfers, accommodation & transport) are subject to change after the previously advertised “book by” date. This is due to external factors of availability from our travel partners, contractors or the amount of time left until the travel date.

Travel Dates & Times

Party Caribbean passengers are expected to be on time for each departure/arrival leg of the travel package journey. If a passenger/s is running late, it is the passenger/s responsibility to contact the Party Caribbean agent. At departure/arrival times when Party Caribbean agents are taking register of passengers any passenger/s who are late, Party Caribbean agent/s will make contact by phone call & SMS (text) message for an update of time and location. It is the responsibility of Party Caribbean agents to depart on time in the best interest of our passengers to ensure that delays will not affect the travel package. Please be on time as we cannot be responsible or liable for any loss or expense suffered.

Pick-Up Points

At time of booking, please select your pick up point; pick-up points are subject to a minimum number of passengers. However, in the unlikely event that there are insufficient passengers booked at your chosen pick-up, you will be asked to make your way to the nearest available pick-up. The time of pick-up will be advised at time of booking with a reminder sent approximately 7 days before departure. Should you need to change your pick-up point this must be notified to us prior to this.

Customers who live between 5 miles to 10 miles from our nearest pick-up point, we will pick you up from your home & get you to that pick-up point & YES, when we return we will drop you back to your home! No, it will NOT cost you extra for this service. This is how WE intend to “bring communities together”.

In the unlikely event that you do not receive your final joining instructions detailing the exact time and place of your pick up, it is your responsibility to contact us prior to departure.

Itinerary

Party Caribbean will issue your final Itinerary and Journey Instructions at time of booking with a reminder sent approximately five to seven days prior to departure.

Passenger Conduct

All passenger/s are expected to conduct themselves in a reasonable manner so as not to affect the experience for other passengers. If any passenger/s are displaying unreasonable verbal/physical behaviour, causing a nuisance, using obscene language, unreasonable use of toilet facilities or smoking, Party Caribbean agents reserve the right to disembark the passenger/s at any point of the travel package. This would mean the passenger/s concerned will have to make their own travel arrangements for their safe return journey.

Depending on the type of travel package, some alcohol maybe distributed and consumed but this is left at the discretion of Party Caribbean. Passengers will be notified in advance if alcohol is permitted.

The use of illegal drugs is NOT permitted on any Party Caribbean travel package.

Complaints

In the unlikely event that you have problems whilst on a Party Caribbean travel package, you MUST report the matter to a Party Caribbean agent IMMEDIATELY.

Party Caribbean take any complaints received seriously and will endeavour to resolve the problem satisfactorily in agreement with all parties concerned.

Buy 3 Tickets Get 4th Free Promotion

This offer is available across all of our UK travel packages and served on a ‘first come first served’ basis. Under this promotion there are only 3 sets of buy 3 get the 4th free per coach and subject to availability where seats have been provided for infants aged three years and under.

Upon purchase of your 3 tickets, one of our Party Caribbean agents will confirm the availability of your 4th ticket and will release the ticket upon availability.

In the event that there is no availability, tickets booked are still final as per the terms & conditions in the payments and refunds section as above and will only be refunded if Party Caribbean cancel a travel package.

Referral Rewards Program

Party Caribbean (PC) provides loyal customers with a chance to earn one (1) reward point worth £5.00 (hereinafter “PC Reward”). The PC Reward shall not be made by any other method. The referral program is subject to the following terms:

You cannot refer yourself;

You cannot refer a person that is an existing customer with PC;

PC reserves the right in its sole and absolute discretion to decline an application for PC Services or cancel a user’s membership at any time;

PC may discontinue its Referral Program at any time and will not be liable for any loss of income;

PC may decline a referral at any time without giving a reason;

You are not permitted, under any circumstances, to represent that you are acting on behalf of PC or that you have the authority to enter in any agreement on behalf of PC;

You will not be entitled to the Referral Reward if you fail to provide the Unique Referral Number (hereinafter “URN”) and PC will not be liable to you with respect to any such failure. You will not earn the Referral Reward if an application is not registered or the registration cancels their order in accordance with PC’s cancellation policy; and

You acknowledge and agree that PC’s determination will be final and binding with respect to the referring party’s eligibility for any Referral Reward.

The referring party shall govern himself/herself in a legal and ethical manner. The referring party shall not misrepresent PC’s Services or prices or impose any fees or charges or minimums in connection with PC’s Services.

PC reserves the right to investigate any suspicious or inappropriate registration or activity.

PC, in its sole discretion, reserves the right to delay payment of any Referral Reward while it conducts an investigation of any such activity. If PC, in its sole discretion, concludes a registration was deceptive you agree that PC will not be obligated to pay any Referral Reward for such registration.

Each time that you refer a new applicant to PC that enters your URN and that user is successfully registered, you will receive one (1) Referral Reward. Your referral reward will be added to your account within 5 days after the end of the calendar month in which you made the successful referral. Referral Rewards will be valued in points.

Reward points are issued in connection with a loyalty, award or promotion program.

Reward points can only be redeemed at PC events as advertised at www.partycaribbean.com. The reward is point based with 1 point = £5.00 in purchasing power. Reward points are valid for up to 12 months; unused points will be forfeited at midnight the last day of the month of the valid through date, subject to applicable law. Usage restrictions and guidelines apply. The reward point cannot be redeemed for cash and is not transferable.

PC Loyalty Points Scheme

The Party Caribbean (PC) loyalty points reward scheme (herein after the “Loyalty Scheme”) is operated by PC.

PC can cancel, withdraw or alter the loyalty scheme, including these Terms and Conditions, or any individual account, at any time.

The loyalty scheme is only valid for bookings made online.

The loyalty scheme is for personal use only, business use is strictly prohibited.

PC can take any action it considers appropriate if we have reason to believe that you are abusing the loyalty scheme or associated offers.

PC will remove loyalty points from accounts that haven’t been used for three years or have been closed.

Collecting loyalty points:

The standard number of loyalty points you will collect is one (1) PC loyalty point for every £10 you spend on qualifying purchases.

After shopping online at www.partycaribbean.com your points will automatically be uploaded onto your account within five days of your payment being cleared.

Points are only available on products as advertised on www.partycaribbean.com

PC reserves the right to withdraw points promotions/offers without notice.

Spending loyalty points:

1 point is worth 10 pence to spend on travel packages online at www.partycaribbean.com. We will not exchange loyalty points for cash and the offer is non-transferable.

Points can only be spent on future travel packages.

We reserve the right to substitute or remove travel packages available for points collection online without notice.

Easy Payments

Party Caribbean provides our customers with a facility to make payments on upcoming travel packages or events through instalments to suit their needs. The terms of this facility is as follows:

All payments made are non-refundable unless stated otherwise in the payment & refunds section above.

Tickets will not be released until full payment is received as per the agreed instalment plan with the customer.

Party Caribbean reserves the right to withdraw this facility at any time.

Party Caribbean will notify any customer(s) with current instalment plans 14 days in advance of the termination date of the easy payment facility & refund their payments.

This facility is only available, operated & managed by our store agents & not available via this website.

Travelling with Infants

The current legal position with infants travelling on coaches is the parent/s must travel with a child seat. The coach company or service provider (i.e. Party Caribbean) must provide a coach with a three point seat-belt in order to secure the child seat. It is not permitted for an infant to sit on the parent/s lap while driving. If it is not possible to use a car seat/s on your journey we will tell you during your booking.

It is very important that you inform us at the time of booking that you wish to bring an infant. We will make every effort to accommodate your infant on our trips however, seats are subject to availability; we can accommodate up to 3 infants booked on a “first come first served” basis. It may mean that if we have no more availability for infants on the travel package you wish to book, you may have to purchase a seat.

In the event that there is no availability, tickets booked are still final as per the terms & conditions in the payments and refunds section as above and will only be refunded if Party Caribbean cancel a travel package.

Currency Converter

USD, $ GBP, £ EUR, € CAD, $ JPY, ¥